THIRTY WINS · THE DETAILS.
A clear word about AI
Effective October 19, 2026
Maya and any other named AI guides or AI presenters identified by Thirty Wins are generated characters and software, not real customers or clinicians.
How AI helps
Plan personalization uses rules to filter a movement library by time, equipment, starting level, and comfort answers. Where enabled, AI can help arrange permitted movements and personalize notes only through a validated structured format. It cannot invent exercises outside the allowed library.
AI SMS replies help with practical routine questions. Movement changes use structured, checked operations such as a permitted swap, shorter session, or recovery day. AI can make mistakes; follow the safety guidance and contact a qualified professional about health questions.
Presenters and imagery
AI presenters are disclosed in their content and do not claim to have used the plan, achieved a result, or had a personal experience. Illustrative brand photography may be AI-generated; it is not a customer testimonial or proof of a fitness outcome. Exercise demonstration media has separate content-review requirements.
Limits and human help
The guide does not provide medical, medication, or dosing advice. It cannot monitor an emergency or replace human care. Safety flags may be queued for human review, but that queue is not continuously monitored. For an emergency, call the appropriate emergency number. For account and billing support, email hi@thirtywins.com.