A LITTLE HELP, WITHOUT THE RUNAROUND.
We’re here
to help.
For account access, billing, refunds, or privacy requests, email hi@thirtywins.com. Use the email connected to your plan so we can find the right account.
Manage your plan
Sign in with your email and a secure 4-digit code to access purchases, export your data, or request deletion.
Open my accountCancel your guide
Reply CANCEL to a guide text, or securely sign in and cancel in one click. STOP also stops messages and guide billing.
Cancel my guideRequest a refund
The initial plan and meal guide have a 30-day money-back guarantee. No explanation required. Use your account or email support.
Read the refund policyHealth and safety
The AI guide is not a clinician, crisis line, or emergency service. Messages and review queues are not continuously monitored. For chest pain, fainting, or an emergency, stop and call 911 in the US or the local emergency number.
If food or eating feels difficult, the National Alliance for Eating Disorders offers human support and treatment navigation. A qualified health professional can help with individual movement and health questions.